MyTrucking

You can group clients together under one Company tag for quick and easy reporting

Company Tag's to group clients

How to handle jobs which don't go straight from A to B

Multi-Leg

Creating Recipient Created Tax Invoices or Buyer Created Tax Invoices in Xero

Creating RCTI's or BCTI's in Xero

How to Invoice a Job before it's completed

Invoice a Job before it's completed

Mark a Client as Non-Billable so that they will not be invoiced

Non-Billable Clients

Update Browser to latest version

Why am I being logged out of MyTrucking?

Info

Support

Using MyTrucking Day to Day

How do I see who has changed a job and the history of job changes?

How to View Job Change History

Contracts

Split Jobs

Import multiple jobs into MyTrucking, accept them one by one or in bulk

How to Bulk Job Import and Bulk Accept

Job Attachments

Jobs which have a intermediary leg, or a job across multiple days

Multi-Leg job - how to add legs

Change to how drivers and vehicles appear in the mobile app.

Driver Vehicle Behaviour for Multi-Leg Companies

Jobs

Allow drivers to repeat jobs including splitting jobs off existing contract

Mobile App - Upload and Repeat Job

How to Add & Edit a Job when logged into the Mobile App as a Dispatcher

Adding & Editing Jobs from the Mobile App - Dispatcher

How to use the Mobile Drivers App

Features you can turn on or off for the Mobile App

Mobile App Options

How to turn on Mobile App Notifications

Using the Mobile App to view the clients location

How to use Maps on the Mobile App

Attachments to the Mobile App

Quick Start Guide - Mobile App

Pre Start Checks

Drivers Mobile App

If you’ve recently moved to Xero, here’s how to connect MyTrucking and start posting invoices seamlessly.

Switching to Xero: How to Set Up Your Integration

I've made a mistake, how do I repost an invoice / how do I uninvoice

Reposting invoices / un-invoice

Where to review and edit all jobs that have been marked as done, and mark them as ready to be invoiced.

The Invoice by Date Page

Nicole Yee

Invoicing

Fully Integrated with Xero

Attachments Through to Xero

Check out the features available to Xero Customers only

Xero Specific Features

Xero Customers Only. You can now see your Xero Invoice number on each job in MyTrucking

Xero Invoice Number in MyTrucking

Assigning Account Codes to your Products in MyTrucking

How to set up XERO (GL) Codes

Xero

MYOB AccountRight

Why can't attachments be sent from MyTrucking to MYOB

Attachments to MYOB

MYOB Account Right

MYOB Business (previously MYOB Essentials)

MYOB Essentials

How to create a Fixed Price Job

Pricing and Rates

How to set the Drivers password for the Mobile App

Reset a Drivers Password

Users

Switching your Daysheet views to sort by other options

Sorting your Daysheet Screen

Click on a heading to collapse sections on the Daysheet

How to Collapse/Expand sections in the Daysheet

Day Sheet

Most of the Help Articles are restricted to MyTrucking users

Help Articles

Keeping safe and compliant through lockdown.

Quick Tips:  Contactless with MyTrucking

What sort of phone do I need to use the MyTrucking mobile driver app and how much data will I use?

Which Mobile App do I Download?

FAQ's

www.mytrucking.com

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.