How to use the Mobile Drivers App

Download the MyTrucking Mobile App from the Apple App Store or Google Play Store.

Simply scan the QR code below with your phone's camera, or search for MyTrucking in your app store.

💡 Top Tip

Always use the latest version of the app to access new features, improvements, and fixes. We also recommend enabling automatic updates so your app stays up to date.

Open the app and log in using your driver credentials.

If your driver doesn't have a login yet, you'll first need to create one in MyTrucking.

Read more: How to Add a Driver

Once logged in, the driver will see a list of vehicles that have active jobs assigned to them.

Tap the vehicle being driven to view its assigned jobs.

Before starting work, drivers should accept their assigned jobs. This confirms to the dispatcher that the jobs have been received.

When a job is accepted, the job status on the Daysheet changes from blue to green.

Drivers can:

Once jobs have been accepted, drivers can open a job to view its details.

Any Job Notes entered when the job was created will be displayed at the bottom of the job summary.

The ⓘ Information icon indicates that important client information is available.

This may include:

Drivers should review this information before starting work.

Tapping either the Origin or Destination name will show the client details. The dispatcher can configure whether to show the client's phone number by going to Account > General Settings > Mobile App Options in MyTrucking.

To contact the client, tap the phone number and choose Call or Text. You can also tap and hold the number to copy the phone number if you need to use it elsewhere.

This makes it easy to call the client or send a quick update, such as letting them know you're on your way.

Drivers can also tap Show On Map to launch Google Maps or Apple Maps and view the route to the location.

The Show on Map button will:

This provides more accurate navigation when precise coordinates are available.

From the Jobs page, tap the arrow in the middle of the job to open the Job Details page.

This is where drivers can enter job information such as:

The information available depends on your Mobile App settings.

Completing these fields is optional unless required by your company.

Once all required information has been entered, tap Send to return the completed job information to MyTrucking. 

If Start and End Times are enabled, the app can automatically calculate the time between them, saving drivers from having to enter the duration manually.

Don't have Start and End Times enabled? You can turn them on in General Settings.

If Gross, Tare, and Nett Weight fields are enabled, the app will automatically calculate the Nett Weight when the Gross and Tare values are entered.

Don't have Weight Fields enabled? You can turn them on in General Settings.

The examples below show two versions of the same job.

The example on the left displays only the minimum driver fields, while the example on the right displays all available fields.

The appearance of the app may vary slightly between iPhone and Android devices.

[Screenshots]

The fields available to drivers can be configured in:

Account → General Settings → Mobile App Options

When a driver submits a job, the job status changes to orange on the Daysheet.

This indicates the job has been completed and is ready to be marked as Done by the dispatcher.

If a driver returns a quantity, the quantity on the job will be updated in MyTrucking.

The original quantity remains available in the returned job information for reference.

Click the orange phone icon to expand the driver returned data:

The driver-returned information cannot be edited by the dispatcher.

The job quantity has been updated with the value the driver has entered, and the original quantity shown in the returned data.  The driver returned information cannot be changed by the dispatcher.

If you see an "Image not received" message on a completed job, it is usually because the driver temporarily lost mobile coverage while uploading.

The app will automatically continue trying to upload the image when service becomes available again.

If the image still does not appear, the driver may have fully closed the app before the upload completed.

To ensure images are received successfully:

✅ Keep the MyTrucking app open until the upload has finished.

❌ Do not force-close or swipe away the app immediately after sending the job.

💡 Top Tip

If a driver using an iPhone sees jobs displayed in reverse order, change the device to 24-hour time:

Settings → General → Date & Time → 24-Hour Time

⚠️ If the MyTrucking app is installed on a Navman device and requires updating, please contact your Navman representative for assistance with the update process.

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