When will my drivers receive notifications?
A Driver will receive a notification alert when a new job is added for today or tomorrow.
A Driver will receive a notification alert when changes are made to the jobs for today or tomorrow.
A Driver will receive a notification alert when changes are made to an Accepted job.
A Driver will NOT receive a notification alert when changes are made to fields that are not visible to the Driver.
If a user is logged into the Mobile App as an Operator (including Full Access and Super User logins) a Notification will NOT be sent to the device.
Note: If a driver is set to see jobs for today only, then they will only receive notifications for jobs for today.
The Notification messages contain:
Job Date
Vehicle
Product Quantity
Product Name
A notification message is not intended to provide enough information that the driver can perform the job without opening the App. The drivers must open the App to see the modified job.
There are 5 types of notification:
New Job
Job Changed
Job Rescheduled (change in date)
Job Reassigned
Job Cancelled
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