The MyTrucking Mobile App helps drivers receive jobs electronically, view job details, navigate to locations, record job information, attach documents and photos, and send completed jobs back to the office. This reduces paperwork and gives dispatchers real-time visibility of job progress.
What Does the Mobile App Do?
Using the Mobile App, drivers can:
Receive jobs assigned to their vehicle
Accept jobs to notify dispatch that they have been received
View job details and job notes
Open locations in Google Maps or Apple Maps
Enter job information and driver-returned data
Upload attachments, photos, and documents
Complete and submit jobs back to the office
Add or edit jobs (if they have the required permissions)
Downloading the App
The MyTrucking Mobile App is available for both:
Android devices via Google Play
Apple iPhones and iPads via the App Store
The app works on most modern smartphones and tablets and is free to download. Customers can search for MyTrucking in their device's app store or use the QR code.
đĄ Tip: Always keep the app updated to ensure you have the latest features, improvements, and fixes. Automatic updates are recommended where possible.
Logging In
Drivers log in to the app using their login details you create for them when setting them up.
Once logged in, the app will display vehicles that have active jobs assigned to the driver. Selecting a vehicle shows all jobs currently assigned to that vehicle.
â
Receiving and Accepting Jobs
When jobs are assigned to a vehicle or driver, drivers can:
Accept all jobs at once
Accept individual jobs
Accepting a job lets the dispatcher know it has been received. In MyTrucking, the job status indicator changes to show that the driver has acknowledged the work.
Viewing Job Details
Drivers can open a job to view:
Pickup and delivery locations
Job notes
Contact details
Reference information
Any additional details configured by the business
The information available in the app depends on the Mobile App settings configured by your organisation.
Please note: Drivers using the MyTrucking Mobile App cannot view rates, pricing, fixed rates, or rate card calculations. Rate information is only available to users with access to the MyTrucking web platform.
Using Maps and Navigation
The Mobile App can launch Google Maps or Apple Maps directly from the job.
Drivers can:
Tap the origin or destination location
Open the location in their preferred mapping application
Navigate using either the address or stored GPS coordinates
If a location has map coordinates saved in MyTrucking, the app can use these for more accurate navigation.
Completing Jobs
Drivers can enter information during or after a job, including details configured by the business.
Once complete, the driver can submit the job back to MyTrucking using the Send button. The dispatcher will then see that the job has been returned and is ready for review and completion.
Mobile App Settings
Administrators can control what information is available to drivers by configuring Mobile App Options under:
Account â General Settings â Mobile App Options
Available options include:
Show or hide client phone numbers
Show charge clients
Show origin and destination clients
Show start and end time fields
Show order/reference numbers
Configure which reference fields are displayed
Configure which weight fields are available
Require jobs to be manually sent to drivers before they appear in the app
These settings allow each business to tailor the Mobile App experience to their operational requirements.
Need More Help?
For more information, see these related articles:
Need more help?
Reach out to our MyTrucking Experts from the Messenger or search for more Help Articles.
Keywords: Mobile App, Driver App, Android, iPhone, iOS, Google Play, App Store, Driver Jobs, Job Management, Navigation, Maps, Attachments, Mobile Notifications.