⚠️ Please note, as browsers get regular updates, the steps may change ⚠️
There may be times when browsers continue to serve cache even if the actual page/content has been changed. As a result, you may encounter certain errors or continue to see older content.
In such cases, clearing the cache and cookies of a browser can help.
This explains the quick steps to clear your cache and cookies on different browsers.
On Chrome
Click on the 3 vertical dots on the top right corner
Click on History
Click on Clear browsing data on the left sidebar
In the popup that appears, select a “time range” and the options Cookies and other site data and Cached images and files
⚠️ Uncheck Passwords and other sign-in data
Click on Clear data
Keyboard shortcuts, Ctrl + Shift + Delete
On Microsoft Edge
Click on the 3 horizontal dots on the top right corner
Click on Settings
Under the Clear browsing data option, click on Choose what to clear
Select the checkbox Cookies and saved website data and Cached data and files
⚠️ Uncheck Passwords and other sign-in data
Click on the Clear button
Keyboard shortcuts, Ctrl + Shift + Delete
On Firefox
Click on the 3 vertical lines on the top right corner
Click on History
Click on Clear recent history
In the popup that appears, select a “time range” and the options Cookies, Cache, etc.
⚠️ Uncheck Passwords and other sign-in data
Click on Clear Now
Keyboard shortcuts, Ctrl + Shift + Delete
On Safari
On the keyboard, press Command+Y
Click on Clear browser history
⚠️ Uncheck Passwords and other sign-in data
In the popup that appears, select the time range and then click on Clear History
The keyboard shortcuts for the same are:
For windows, “Ctrl+Shift+R”
For Mac, “Command+Shift+E”
The above steps should clear your browser cache and cookies. However, if the issue still persists, please contact us.
🗒️ Related Articles
Need more help?
Reach out to our MyTrucking Experts from the Messenger or search for more Help Articles.
