⚠️ Please note, as browsers get regular updates, the steps may change ⚠️
There may be times when browsers continue to serve cache even if the actual page/content has been changed. As a result, you may encounter certain errors or continue to see older content.
In such cases, clearing the cache and cookies of a browser can help.
This explains the quick steps to clear your cache and cookies on different browsers.
On Chrome
Click on the 3 vertical dots on the top right corner
Click on History
For Windows click on Clear browsing data on the left sidebar, for Mac click on Delete browsing data)
In the popup that appears, select a “time range” and the options Cookies and other site data and Cached images and files
⚠️ Uncheck Passwords and other sign-in data
For Windows click on Clear data, for Mac click on Delete data
Keyboard shortcuts
Windows: Ctrl + Shift + Delete
Mac: Command + Shift + Delete
On Microsoft Edge
Click on the 3 horizontal dots on the top right corner
Click on Settings
Under the Clear browsing data option, click on Choose what to clear
Select the checkbox Cookies and saved website data and Cached data and files
⚠️ Uncheck Passwords and other sign-in data
Click on the Clear button
Keyboard shortcuts
Windows: Ctrl + Shift + Delete
Mac: Command + Shift + Backspace
On Firefox
Click on the 3 vertical lines on the top right corner
Click on History
Click on Clear recent history
In the popup that appears, select a “time range” and the options Cookies, Cache, etc.
⚠️You may have the option to Uncheck Passwords and other sign-in data
Click on Clear Now
Keyboard shortcuts
Windows: Ctrl + Shift + Delete
Mac: Command + Shift + Delete
On Safari
On the keyboard, press Command+Y
Click on Clear history
⚠️You may have the option to uncheck Passwords and other sign-in data
In the popup that appears, select the time range and then click on Clear History
The above steps should clear your browser cache and cookies. However, if the issue still persists, please contact us.
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