Troubleshooting Login Issues with MyTrucking
If you're seeing a 403 error, it likely means you're trying to access the web version of MyTrucking using a driver login, which isn't supported. First, ensure you're using the correct login credentials. Super users need to use their email and password for the browser version, not driver credentials.
Additionally, your browser might be displaying outdated content due to cached data.
Clearing your cache and cookies can often resolve this issue.
Once you've done that, be sure to close your browser completely,
then reopen it and navigate to the MyTrucking Login Page.
🛠️ Still Having Trouble?
If clearing your cache and cookies doesn’t resolve the issue, please contact us. When contacting us, please note any specific error messages you're seeing and steps you've already tried to help us assist you more efficiently.
Our team may need to reset your session on the identity server.
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Need more help?
Reach out to our MyTrucking Experts from the Messenger or search for more Help Articles.
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