The MyTrucking App uses the mobile phones default mapping App to display the clients location.
Note:
For Android devices, this will usually be Google Maps.
For Apple devices, the default map application can be selected when the app is first used (either Apple Maps or Google Maps if installed). If you wish to change the default map application later, you will need to uninstall and reinstall the MyTrucking App.
On the Client Details page in the Mobile App, there are options to open the Maps App using either the client's address or stored GPS coordinates.
The Show on Map button will:
Search for the client's address, or
Use the stored GPS coordinates if a map location has been set for the client.
Using GPS coordinates provides a more precise location than a standard street address and can help drivers navigate directly to the correct entrance, gate, or worksite location.
Setting the Coordinates in MyTrucking (Desktop)
On the Client page, you can set the client's location using the Find Address feature.
This is also available when adding a new client from the Add Job page.
Enter an address into the Find Address field.
Google Maps will search for the address and display the location on a map.
Select the correct address.
Click Save.
Once the location is displayed on the map, the GPS coordinates can be refined by dragging the map pin to a specific location. This allows you to pinpoint the exact site location rather than simply using the street address.
These coordinates will then be available to drivers through the Mobile App.
Note: Only one pin drop can be stored per client location.
GPS Coordinates Tip
💡 Top Tip
When entering an address on a client, you can paste GPS coordinates directly into the Find Address search field.
This is useful when you need a driver to navigate to a specific point within a site rather than the property's street address.
📌 You can store one pin drop per client.
Adding a Map Pin When Creating a Client in the Mobile App
Users with the Add/Edit Job user role can set a map location when creating a new client directly from the Mobile App.
When adding a new client:
Enter the client's details and address.
Use the map option to set the client's location.
Choose Set location on map, Use my location, or Paste coords. You can then adjust the pin if required to mark the exact site location, entrance, gate, or delivery point.
Save the client.
The saved GPS coordinates will then be available whenever the client is selected on a job, helping drivers navigate directly to the correct location.
💡 Top Tip
Using a pin drop is particularly useful for farms, construction sites, quarries, forestry blocks, rural properties, or any location where the street address does not accurately identify the required access point.
Quality of the Map Location
MyTrucking displays the quality of the saved map location. This indicates how accurately Google Maps was able to identify the address.
MANUAL - The pin has been manually positioned. This is the most accurate option.
GOOD - Google Maps found a good address match and the pin has not been manually adjusted.
POOR - Google Maps could not confidently identify the exact location and the pin has not been manually adjusted.
Need more help?
Reach out to our MyTrucking Experts from the Messenger or search for more Help Articles.
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