Automatic Delivery Notification (ADN) allows an email with driver attachments to be sent to the Clients involved in the job, when the driver uploads the job from the Mobile App.

The email contains:

💡Top Tip

If you're using Multi Leg jobs, the delivery notifications are only sent for the delivery leg of the job.

If you wish to customise your email template, reach out to us and we can do it for you. We can move the fields around, remove unwanted fields, and add additional text.

Please Note: Customised Automatic Delivery Notifications are currently not available for Multi-Leg accounts. Coming soon.

Delivery Notification is configured for each client in your database.
On the Edit Client page for each customer, there is a checkbox next to the email addresses for the client. A tick in the checkbox will activate this feature.
There are two emails available and either or both emails can be selected to receive a delivery notification.

Please Note: The first email address is passed to your account program for invoicing. If your customer uses a different email address for delivery notifications enter this in the second email address.

If you need to send the delivery notification to additional email addresses, ask the recipient to forward the email, or alternatively, add in your own email address and forward the delivery notification from your email account.
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The email is sent to any Client involved in the job, including Works Buyers and Stock Agents. If a client is both a Charge Client and Origin or Destination, they will only receive a single email.

The email is sent when the Delivery Driver returns the Job from the Mobile App and the Job Icon changes to Orange

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