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Written by Support

Ollie’s Here to Help (And So Are We!)

At MyTrucking, we believe great support should be fast, friendly, and flexible. That’s why we’re proud to introduce Ollie, our smart AI helper who’s always ready to lend a hand - and a real person is never far away if you need one.

🐶 Meet Ollie – Your 24/7 AI Assistant

Ollie is our friendly, intelligent chatbot who lives right inside MyTrucking. Trained on years of help content and real customer conversations, Ollie can:

  • Answer your questions instantly

  • Share clear, easy-to-understand info

  • Guide you through common tasks

  • Connect you to a human if needed

He’s fast (average response time under 10 minutes), accurate, and always learning - and yes, he’s named after our founder’s loyal Jack Russell! 🐾

Want to know more about how Ollie works? Check out the full story here.

💬 Prefer to Chat to a Real Person?

We get it - sometimes you just want to chat to someone. Our friendly support team can jump on a chat during NZ business hours. Just ask to chat to a human.


Need more help?

Reach out to our MyTrucking Experts from the Messenger or search for more Help Articles.



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