Unlimited users are included in your plan so make sure everyone has their own login.
Why Individual Logins?
Enhanced Security: Unique logins help protect your data by ensuring that only authorized users have access.
Accountability: Individual logins allow us to track activities more accurately, ensuring transparency and accountability.
Personalized Experience: Each user can customize their settings and preferences, improving their overall experience.
How to Add Users
Go to Account - Users
Select User Type (click the "what's this" link to see what each user type can access or check out the information below).
Enter first and last names, and Login Name (login name is the username for logging into MyTrucking and the mobile driver's app, it needs to be unique)
Enter Password (this needs to be a minimum of 6 characters and include at least one capital letter and one number)
Enter the email address, and phone number
Save
Access Levels
There are five access levels:
Driver - For logging into the Mobile App only
Basic Operator - For the daily operation of MyTrucking without access to any pricing information.
Operator - For the daily operation of MyTrucking (Add/Edit jobs, Daysheet and some reports).
Full Access - For full operation of MyTrucking with the added ability to view the Job Change History.
Super User - For full operation of MyTrucking with the added ability to view the Dashboard, view the Job Change History and to be able to edit jobs after they have been invoiced.
💡 Top Tip
You don't assign vehicles to a Super User. By default, a Super User will see all jobs on the mobile app. If you don't want this to happen, then we recommend you set up two users and have two logins - Super User and a Driver
Can I upgrade Drivers to Operators?
No, Drivers can not be upgraded to operators or above.
Operators or above can not be downgraded to Drivers.
You can however upgrade and downgrade between Basic Operators and Super Users.
If you have a driver who needs to have operator access, you'll need to add them as a new user.
Driver User Role and Job Visibility
Today Only = today plus any old jobs for the past week
Today + 1 Day out = today and tomorrow plus any old jobs for the past week
Today + 2 Days out = today and tomorrow and next day plus any old jobs for the past week
1 Week = One week from today plus any old jobs for the past week
2 Weeks = Two weeks from today plus any old jobs for the past week
All jobs = All jobs from today onwards plus any old jobs for the past week
💡 Top Tip
Remember, there is no additional cost or fee for adding drivers or users. You can add as many as you need.
Need more help?
Reach out to our MyTrucking Experts from the Messenger or search for more Help Articles.
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