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How to Add Users

Add Admin Users and Drivers in MyTrucking

Info avatar
Written by Info
Updated over 2 months ago

Unlimited users are included in your plan so make sure everyone has their own login.

Why Individual Logins?

  1. Enhanced Security: Unique logins help protect your data by ensuring that only authorized users have access.

  2. Accountability: Individual logins allow us to track activities more accurately, ensuring transparency and accountability.

  3. Personalized Experience: Each user can customize their settings and preferences, improving their overall experience.

How to Add Users

  1. Go to Account - Users

  2. Select User Type (click the "what's this" link to see what each user type can access or check out the information below).

  3. Enter first and last names, and Login Name (login name is the username for logging into MyTrucking and the mobile driver's app, it needs to be unique)

  4. Enter Password (this needs to be a minimum of 6 characters and include at least one capital letter and one number)

  5. Enter the email address, and phone number

  6. Save

Access Levels

There are five access levels:

  1. Driver - For logging into the Mobile App only

  2. Basic Operator - For the daily operation of MyTrucking without access to any pricing information.

  3. Operator - For the daily operation of MyTrucking (Add/Edit jobs, Daysheet and some reports).Β 

  4. Full Access - For full operation of MyTrucking with the added ability to view the Job Change History.

  5. Super User - For full operation of MyTrucking with the added ability to view the Dashboard, view the Job Change History and to be able to edit jobs after they have been invoiced.Β 

πŸ’‘ Top Tip

You don't assign vehicles to a Super User. By default, a Super User will see all jobs on the mobile app. If you don't want this to happen, then we recommend you set up two users and have two logins - Super User and a Driver

Driver User Role and Job Visibility

Today Only = today plus any old jobs for the past week
​Today + 1 Day out = today and tomorrow plus any old jobs for the past week
​Today + 2 Days out = today and tomorrow and next day plus any old jobs for the past week
​1 Week = One week from today plus any old jobs for the past week
​2 Weeks = Two weeks from today plus any old jobs for the past week
​All jobs = All jobs from today onwards plus any old jobs for the past week

πŸ’‘ Top Tip

Remember, there is no additional cost or fee for adding drivers or users. You can add as many as you need.


Need more help?

Reach out to our MyTrucking Experts from the Messenger or search for more Help Articles.


πŸ”‘Keywords: add driver, add user, administrator, dispatcher, operator

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